Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series expertly handles frozen meat (excluding bones), as well as an array of vegetables, fruits, and sausages. Fresh meat cutting is not recommended to preserve machine efficiency.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order quantity is just 1 unit, and we offer the flexibility to order additional accessories separately to suit your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Our stock products, ranging from 1-5 units, are ready for prompt dispatch within approximately 5 days. Larger or customized orders will have tailored delivery timelines based on your unique requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders provide an excellent opportunity for quality inspection and thorough market testing.
Q5. What are your payment terms?
We offer a variety of convenient payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our remote one-year warranty. We offer free accessories for quality issues, though consumable items are not included under warranty coverage.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs including Australian, English, American, and European options, all customizable to meet your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packaged with 5 layers of durable Mica and foam. We also offer bespoke cardboard box solutions tailored to your needs.
Q9. How does your factory do quality control?
We place a premium on quality control, meticulously overseeing every step from start to finish to ensure excellence.
Each product is subject to 100% comprehensive testing before it is carefully packaged and shipped, guaranteeing top-tier quality.
Q10. What are your payment terms?
We require 100% full payment prior to commencing production, ensuring a smooth and efficient process.