Q1. Which foods are suitable for cutting, and can fresh meat be processed?
Our slicer series excels at cutting frozen meat (excluding bones), along with vegetables, fruits, and sausages, but is not recommended for fresh meat.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is 1 unit, with the option to order accessories separately.
Q3. Is there any stock available, and what is the delivery time for orders and sample orders?
For 1-5 units of stock products, delivery takes approximately 5 days. For larger or customized orders, delivery will be negotiated based on specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for quality inspection and market testing.
Q5. What are your payment terms?
We offer diverse payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty. In case of quality issues, free accessories are provided, though consumable accessories are not covered.
Q7. How many types of plugs are available for selection?
We offer a variety of plugs including Australian, English, American, and European, with customization options to meet your needs.
Q8. What material is used for the packaging box?
Standard machines are packed with 5 layers of Mica and foam, with an option for customized cardboard boxes.
Q9. How does your factory ensure quality control?
We prioritize quality control from start to finish to ensure excellence.
Every product undergoes a rigorous 100% comprehensive testing process before packaging and shipping.
Q10. What are your payment terms?
We require 100% full payment before production commences.