Q1. Which foods are suitable, and can fresh meat be cut?
Our slicer series excels at slicing frozen meat (without bones), as well as vegetables, fruits, sausages, and more. However, we do not recommend using it for fresh meat to ensure optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is 1 unit. Additionally, our accessories are conveniently available for separate purchase, providing flexibility for your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For our in-stock products, you can anticipate delivery within an impressive 5-day timeframe for orders ranging from 1 to 5 units. When it comes to larger or custom orders, we provide personalized delivery timelines that are negotiated to perfectly align with your unique requirements and order volume.
Q4. Can I take samples for market testing?
Absolutely! We proudly offer sample orders, presenting a fabulous opportunity for you to perform comprehensive quality inspections and market testing. Witness the exceptional quality of our products firsthand and experience the excellence we deliver!
Q5. What are your payment terms?
Our payment terms are designed with your convenience in mind, offering a wide array of versatile options including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, ApplePay, VISA, UnionPay, and more, all tailored to meet your needs.
Q6. What are your after-service terms?
Rest easy with our comprehensive remote warranty, valid for one full year. We promptly address any quality concerns by providing complimentary accessories, ensuring your satisfaction. Please note, consumable accessories are not included in this coverage.
Q7. How many types of plugs are there to choose from?
We offer an impressive selection of plug options to suit your preferences, including Australian, English, American, and European, all fully customizable to seamlessly fit your specific requirements.
Q8. What material is the packaging box made of?
Our robust packaging for standard machines is crafted from five sturdy layers of Mica and foam, ensuring secure transportation. Additionally, we provide the option for customization with durable cardboard boxes, tailored to meet your specific packaging needs.
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