Q1. Which foods are suitable and can fresh meat be cut?
Our slicers expertly handle frozen meat (without bones), vegetables, fruits, and sausages. However, we do not recommend using them for fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order is a single unit, and you can conveniently purchase accessories separately.
Q3. ls there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger orders or customized products, delivery will be determined based on your specific requirements and order size.
Q4.Can l take samples for market testing?
Absolutely. Sample orders are available for both quality inspection and market testing purposes.
Q5. What are your payment terms?
We offer flexible payment options, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year, with complimentary accessories provided for quality issues. Please note, consumable accessories are excluded from the warranty coverage.
Q7. How many types of plugs are there to choose from?
Our versatile power plug options cater to your regional needs, including Australian, English, American, and European styles. We offer personalized customization to match your specific requirements.
Q8. What is the material composition of the packaging box utilized for the product?
Our standard machines are securely encased with five layers of durable Mica and foam, ensuring optimal protection. Additionally, we offer the option to customize cardboard boxes tailored to your preferences.
Q9. How does your factory uphold and ensure consistent quality control throughout production?
We place paramount emphasis on maintaining impeccable quality control from start to finish, ensuring each product meets our rigorous standards.
Before packaging and dispatch, each product undergoes a meticulous 100% comprehensive testing process to guarantee flawless performance.
Q10. Could you please elaborate on your established payment terms?
We require a complete 100% payment upfront before commencing production to facilitate a smooth transaction.
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