Q1. Which foods are appropriate for slicing, and is fresh meat suitable?
Our versatile slicer series is expertly designed to handle a range of foods including frozen meat (without bones), vegetables, fruits, sausages, and more with precision. However, please note that slicing fresh meat is not advised to maintain optimal performance.
Q2. What is the minimum order quantity, and can accessories be purchased individually?
The minimum order quantity is conveniently set at just one unit, and we offer all accessories for individual purchase, allowing you to tailor your order to your specific needs effortlessly.
Q3. Is stock available, and what is the delivery timeline for orders and sample orders?
We ensure efficient dispatch of stock products, ranging from 1 to 5 units, within approximately 5 days. For larger or customized orders, our delivery timelines are adaptable and tailored based on your specific order requirements and quantities.
Q4. Can I obtain samples for market evaluation?
Certainly. Sample orders are an excellent choice for both quality inspection and market evaluation, allowing you to ensure the perfect match for your needs before committing to larger orders.
Q5. What payment methods do you accept?
Our payment options are designed to be flexible and convenient, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more to suit your preferences.
Q6. What are your after-service provisions?
Our after-service offerings include a comprehensive remote warranty for one year. In the unlikely event of quality issues, we provide complimentary accessories. Please note that consumable accessories are not covered under the warranty terms.
Q7. How many plug types are offered for selection?
We offer a diverse selection of plug types, including Australian, English, American, and European. Customization is available to cater to your specific preferences and requirements.
Q8. What materials are used for the packaging box?
Our standard machines are meticulously packed with 5 layers of protective Mica and foam for secure transit. Additionally, we offer customized cardboard boxes to perfectly suit your unique packaging needs.