Q1. Which foods are suitable and can fresh meat be cut?
Our advanced slicer series is adept at cutting frozen meat (excluding bones), along with vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, providing flexibility, and our accessories can indeed be ordered separately to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units, expect delivery within approximately 5 days for stock products. Larger or customized orders will have delivery times negotiated based on your specific requirements and quantities.
Q4. Can I take samples for market testing?
Yes, we offer sample orders that are perfect for quality inspection and market testing, ensuring you make informed decisions.
Q5. What are your payment terms?
We accept various payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Our remote warranty covers one year, providing free accessories for quality issues, though consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a selection of plugs including Australian, English, American, and European, with customization available to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam, with the option for customized cardboard boxes to fit your preferences.
Q9. How does your factory do quality control?
Quality control is of utmost importance to us, and we ensure thorough checks are conducted from start to finish.
Each product undergoes comprehensive 100% testing before it is packed and shipped, ensuring you receive only the best quality.
Q10. What are your payment terms?
We require 100% full payment before production begins, providing a straightforward payment structure.