Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is adept at slicing through frozen meats (excluding bones), as well as a variety of vegetables, fruits, and sausages. However, we do not recommend using it for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is set at just 1 unit, offering flexibility. Additionally, our accessories are available for separate purchase, catering to your specific needs.
Q3. ls there any stock available for the delivery time of orders and sample orders?
For stock products, we offer a swift delivery timeline of approximately 5 days for 1-5 units. For larger quantities or customized products, delivery will be tailored to your order specifications and discussed accordingly.
Q4.Can l take samples for market testing?
Absolutely. Sample orders are available to facilitate quality inspection and provide valuable insights during market testing.
Q5. What are your payment terms?
We offer a variety of payment methods to suit your convenience, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a comprehensive one-year remote warranty, covering quality issues with free accessory replacements. Please note that consumable accessories are exempt from warranty coverage.
Q7. How many types of plugs are there to choose from?
Our versatile Jinkun products can be tailored to your specific needs, featuring an array of plug options including Australian, English, American, and European varieties.
Q8. Can you tell us about the material used for your packaging box?
Our standard machines are securely packaged with a robust 5-layer combination of Mica and foam. For those seeking something different, we offer the option to customize with cardboard boxes designed just for you.
Q9. How does your factory ensure top-tier quality control?
We prioritize excellence in quality control throughout every stage of production, from the initial concept to the final product.
To guarantee superior quality, each product is subjected to rigorous 100% comprehensive testing before it is meticulously packaged and shipped to our valued customers.