Q1. Which foods are suitable, and can fresh meat be cut?
Our slicer series adeptly slices frozen meat (excluding bones), vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is 1 unit, and you have the flexibility to order accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Stock products between 1-5 units ship in about 5 days. Large or custom orders are timed per your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for both quality inspection and market testing purposes.
Q5. What are your payment terms?
We offer diverse payment methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, etc.
Q6. What are your after-service terms?
We provide a one-year remote warranty, offering free accessories for quality issues, except for consumable parts.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs: Australian, English, American, European, or customize to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam, with customizable cardboard boxes available.
Q9. How does your factory ensure quality control?
Quality control is a top priority, meticulously managed from start to finish.
Every product undergoes comprehensive 100% testing before packaging and dispatch.
Q10. What are your payment terms?
We require 100% full payment before commencing production.