Q1. Which foods are suitable, and can fresh meat be cut?
Our versatile slicer series is designed to handle frozen meat (excluding bones), as well as vegetables, fruits, sausages, etc. However, it is not advised to use it for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and you can conveniently order our accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger or customized orders, delivery time will be determined based on your specific order details and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for both quality inspection and market testing purposes.
Q5. What are your payment terms?
We accept a variety of payment methods, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a remote warranty of one year. In the event of quality issues, complimentary accessories will be provided. Please note that consumable accessories are not covered by the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug types, including Australian, English, American, European, and more, customized to meet your needs.
Q8. What material is the packaging box made of?
Our standard machines are packaged with 5 layers of durable Mica and foam. Custom cardboard boxes are also available upon request.
Q9. How does your factory ensure quality control?
Quality control is paramount for us, and we ensure it is maintained rigorously from start to finish.
Every product undergoes comprehensive testing to ensure 100% quality before being packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before production commences.