Q1. Which foods are suitable for slicing, and can the machine cut fresh meat?
Our versatile slicer series is ideal for slicing frozen meat (excluding bones), as well as vegetables, fruits, and sausages. However, it is not recommended for slicing fresh meat.
Q2. What is the minimum order quantity? Can accessories be ordered separately?
The minimum order quantity is just 1 unit, and you have the flexibility to order accessories separately to meet your specific needs.
Q3. Is there stock available for immediate delivery of orders and samples?
Stock products ranging from 1 to 5 units are available for delivery within approximately 5 days. For larger orders or customized products, delivery times are negotiated based on your specific order details and quantity.
Q4. Can I request samples for market testing?
Absolutely. Sample orders are available to facilitate quality inspection and market testing, ensuring our products meet your expectations.
Q5. What are your payment terms?
We offer a variety of payment options including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more to ensure convenience and flexibility.
Q6. What are your after-service terms?
We offer a comprehensive one-year remote warranty. In case of quality issues, free accessory replacements are provided, though consumable accessories are not covered under the warranty.
Q7. How many types of plugs are available to choose from?
We offer a wide range of plug options including Australian, English, American, and European plugs, all of which can be customized to suit your requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed in 5 layers of Mica and foam for optimal protection. Additionally, we offer customizable cardboard boxes to cater to your specific packaging preferences.
Q9. How does your factory ensure quality control?
We emphasize rigorous quality control throughout the entire production process.
Every product undergoes thorough 100% comprehensive testing before being carefully packaged and shipped to ensure superior quality.
Q10. What are your payment conditions?
We require a 100% full payment before the commencement of production to streamline the process.