Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series excels at cutting frozen meat (excluding bones), vegetables, fruits, and sausages. It is recommended to avoid cutting fresh meat for optimal results.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit, and we offer the flexibility to purchase accessories separately to cater to your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, 1-5 units are ready for dispatch within approximately 5 days. For multiple units or customized products, delivery is negotiable based on order specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are available for both quality inspection and market testing, ensuring your utmost satisfaction.
Q5. What are your payment terms?
We offer diverse payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more, for your convenience.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty. For quality issues, we provide free accessories. Please note, consumable accessories are not covered under warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs including Australian, English, American, and European options, all customizable to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with five layers of Mica and foam. We also offer the option to customize cardboard boxes to suit your preferences.
Q9. How does your factory do quality control?
We prioritize quality control from start to finish, ensuring exceptional product standards.
Each product is subjected to 100% comprehensive testing before it is carefully packaged and shipped to you.
Q10. What are your payment terms?
We require 100% full payment prior to production to guarantee seamless processing of your order.