Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is expertly designed to cut through frozen meats (bones excluded), vegetables, fruits, and sausages with ease. Please note, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, allowing flexibility. Additionally, our high-quality accessories can be ordered separately to meet your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, 1-5 units will take approximately 5 days for delivery. For larger orders or customized products, delivery times are negotiable based on your order's specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are available for thorough quality inspection and strategic market testing.
Q5. What are your payment terms?
We offer various payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, among others.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty. Quality issues are addressed promptly with free accessory replacement. Please note, consumable accessories are not covered under warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plugs including Australian, English, American, and European. Customization is available to suit your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are meticulously packed with five layers of Mica and foam. Custom cardboard packaging options are also available upon request.
Q9. How does your factory do quality control?
We prioritize rigorous quality control throughout our entire production process, ensuring excellence from start to finish.
Every product undergoes comprehensive testing at 100% before it is carefully packaged and shipped, guaranteeing exceptional quality.
Q10. What are your payment terms?
We require 100% full payment before production commences, ensuring a seamless transaction for our valued clients.