Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series excels at cutting frozen meat (excluding bones), vegetables, fruits, and sausages, though we advise against using it for fresh meat to maintain optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and we offer the convenience of purchasing accessories separately to suit your individual needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect prompt delivery in approximately 5 days for orders of 1-5 units; larger orders or customizations will be tailored to your specific requirements and timelines.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are available and perfect for conducting quality inspections and testing your market strategies.
Q5. What are your payment terms?
We offer a wide range of payment methods to suit your convenience, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. In the event of quality issues, we provide free accessory replacements, though consumable accessories are excluded from warranty coverage.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options tailored to your location, including Australian, English, American, European plugs, and more, ensuring compatibility and convenience.
Q8. What material is the packaging box made of?
Our machines are securely packed using robust 5-layer Mica and foam, with options for custom cardboard boxes to match your specific requirements.
Q9. How does your factory do quality control?
We prioritize quality control at every stage of production, ensuring our products meet the highest standards of excellence.
Each product is subjected to 100% comprehensive testing prior to packaging and shipping, guaranteeing unparalleled quality and reliability.
Q10. What are your payment terms?
We require 100% full payment before production to facilitate seamless processing and timely delivery.