Q1. Which foods are suitable and can fresh meat be cut?
Our advanced slicer series effortlessly handles frozen meat (excluding bones), along with vegetables, fruits, and sausages. However, slicing fresh meat is not advised.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a minimum order quantity of just 1 unit, flexibility is at your fingertips. Accessories can be easily ordered separately to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
In-stock products are ready for swift delivery, approximately 5 days for 1-5 units. For larger orders or custom products, timelines are tailored to your specifications and order volume.
Q4. Can I take samples for market testing?
Certainly. Sample orders serve as an ideal means for conducting thorough quality inspections and market testing.
Q5. What are your payment terms?
We offer a broad spectrum of payment solutions, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, ensuring convenience and flexibility.
Q6. What are your after-service terms?
Rest assured with our comprehensive one-year remote warranty. We provide complimentary accessories for quality issues, although consumables are not included in the warranty coverage.
Q7. How many types of plugs are there to choose from?
Choose from an extensive range of plugs, including Australian, English, American, European, and more, all customizable to meet your specific preferences.
Q8. What material is the packaging box made of?
Our standard machines are encased in robust packaging, featuring 5 layers of durable mica and foam, with customizable options available using cardboard boxes to meet your specific needs.
Q9. How does your factory do quality control?
We maintain rigorous quality control standards at every production stage, ensuring superior excellence from inception to completion.
Every product is subjected to an exhaustive 100% comprehensive testing process before being meticulously packaged and dispatched.