Q1. Which foods are suitable for cutting, and can fresh meat be processed?
Our slicer series is adept at cutting frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, we do not recommend using it for fresh meat.
Q2. What is the minimum order quantity, and can accessories be purchased individually?
You can place an order for as little as 1 unit, with the flexibility to order accessories separately as needed.
Q3. Is stock available for delivery times on standard and sample orders?
For 1-5 units, stock products are ready for dispatch in approximately 5 days. For larger or customized orders, delivery timelines are negotiable based on your specific requirements.
Q4. Can I acquire samples for market testing purposes?
Absolutely. Sample orders are ideal for conducting quality inspections and market testing, ensuring you make informed decisions.
Q5. What are your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What after-sales service terms do you provide?
We offer a one-year remote warranty with free accessories provided for quality issues, excluding consumable accessories.
Q7. How many plug types are available for selection?
Choose from Australian, English, American, European plugs, and more. We offer customization to meet your specific needs.
Q8. What material is used for the packaging box?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer the option to customize cardboard boxes to suit your preferences.
Q9. How does your factory ensure quality control?
We prioritize quality control at every stage of production to ensure superior products.
Every product undergoes 100% comprehensive testing before packaging and shipping, guaranteeing excellence.
Q10. What are your payment terms?
We require 100% full payment prior to production commencement.