Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series can effortlessly handle frozen meat (excluding bones), as well as vegetables, fruits, and sausages. However, cutting fresh meat is not recommended for optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order is just one unit, and we offer the flexibility to order accessories separately to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, 1-5 units are ready for delivery within approximately 5 days. For larger orders or customized products, delivery times will be tailored to your specific order requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are an excellent way to conduct quality inspections and market testing, ensuring confidence in your purchase.
Q5. What are your payment terms?
Our payment options are flexible and diverse, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a remote warranty for one year. In the event of quality issues, free accessories are provided, although consumable accessories are not included in the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options including Australian, English, American, and European, with customization available to meet your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam, and we also offer customizable cardboard boxes for additional protection.
Q9. How does your factory ensure quality control?
Quality control is a top priority from start to finish, ensuring our products meet the highest standards.
Each product undergoes thorough 100% comprehensive testing before being packaged and shipped to guarantee excellence.
Q10. What are your payment terms?
We require 100% full payment before commencing production to ensure smooth and timely processing of your order.