Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series excels at slicing frozen meat (bone-free) and can also handle a variety of foods including vegetables, fruits, and sausages. However, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just one unit, allowing for flexible purchasing. Additionally, accessories can be conveniently purchased separately to suit your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For in-stock products, expect delivery of 1-5 units within approximately 5 days. For larger or custom orders, delivery timelines will be tailored based on the specifics of your order and quantity needs.
Q4. Can I take samples for market testing?
Absolutely, sample orders are available and serve as an excellent option for quality inspections and market testing.
Q5. What are your payment terms?
We provide a diverse array of payment options, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, ensuring a seamless transaction experience.
Q6. What are your after-service terms?
Our commitment to after-service includes a one-year remote warranty. Should quality issues arise, we offer complimentary replacement accessories, with the exception of consumable items.
Q7. How many types of plugs are there to choose from?
We provide a diverse selection of plug options, including Australian, English, American, and European styles, all customizable to accommodate your specific requirements.
Q8. What material is the packaging box made of?
Our machines are securely packaged in boxes crafted from 5 layers of Mica and foam for robust protection. Custom cardboard packaging options are also available upon request.
Q9. How does your factory do quality control?
Quality control is a pivotal focus throughout our entire production process, ensuring every detail meets our exacting standards.
Each product undergoes a comprehensive 100% testing process before packaging and dispatch, ensuring unparalleled quality.
Q10. What are your payment terms?
We require full payment upfront prior to commencing production, ensuring a smooth and efficient process.