Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series expertly cuts frozen meat (excluding bones), alongside vegetables, fruits, sausages, and more. However, slicing fresh meat is not recommended to maintain product integrity.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and all accessories are available for separate purchase, offering flexibility and convenience.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect delivery in approximately 5 days. Multiple units or customized products will have delivery timelines negotiated based on your specific order details and quantity.
Q4. Can I take samples for market testing?
Yes, sample orders are available, serving as an excellent means for quality inspection and strategic market testing.
Q5. What are your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more, ensuring convenient and secure transactions.
Q6. What are your after-service terms?
We provide a comprehensive remote warranty for one year. For any quality issues, free accessories are offered, although consumable accessories are not covered under warranty.
Q7. How many types of plugs are there to choose from?
We provide a range of plug options, including Australian, English, American, and European plugs, all customizable to suit your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed in 5 layers of Mica and foam. We also offer the option to customize cardboard boxes according to your preferences.
Q9. How does your factory do quality control?
We prioritize meticulous quality control throughout every stage of production, ensuring only the highest standards are met.
Each product undergoes exhaustive 100% comprehensive testing before being packaged and shipped, guaranteeing excellence and reliability.
Q10. What are your payment terms?
We require 100% full payment before production commences, ensuring a smooth and efficient process.