Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series seamlessly cuts through frozen meat (without bones), as well as vegetables, fruits, and sausages. Slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit, and accessories are available for separate purchase, offering flexibility and convenience.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stocked products, expect delivery within approximately 5 days for 1-5 units. Orders for larger quantities or custom products will be fulfilled according to your specifications and order volume.
Q4. Can I take samples for market testing?
Certainly. Sample orders are ideal for conducting thorough quality inspections and effective market testing.
Q5. What are your payment terms?
We provide a wide array of payment options: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and many others for your convenience.
Q6. What are your after-service terms?
Enjoy peace of mind with our comprehensive one-year remote warranty. Free accessories are provided for quality issues, though consumable accessories are excluded from warranty coverage.
Q7. How many types of plugs are there to choose from?
Choose from an assortment of plug types, including Australian, English, American, European, and many more, all customizable to fit your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with a five-layer durable mica and foam combination, with options to customize using cardboard boxes according to your needs.
Q9. How does your factory do quality control?
Quality control is our top priority at every stage of production, ensuring that each product meets the highest standards of excellence.
Every product undergoes rigorous 100% comprehensive testing before being meticulously packaged and shipped to ensure quality and satisfaction.