Q1. Which foods are ideal for slicing, and is fresh meat suitable?
Our adaptable slicer series is designed to expertly manage frozen meat (without bones), along with a variety of vegetables, fruits, sausages, and more. However, we recommend against slicing fresh meat.
Q2. What is the minimum order quantity, and can accessories be purchased individually?
The minimum order quantity stands at just a single unit, and all accessories are available for separate purchase, tailored to meet your specific requirements.
Q3. Is stock available, and what is the delivery timeline for orders and sample orders?
Stock products, ranging from 1 to 5 units, are dispatched within approximately 5 days. For larger or customized orders, delivery timelines are customized based on order specifications and quantities.
Q4. Can I obtain samples for market evaluation?
Absolutely. Sample orders are perfect for both quality inspection and market testing, ensuring you have the ideal solution before making larger commitments.
Q5. What payment methods do you accept?
Our flexible payment options include T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service provisions?
We provide a one-year remote warranty. In case of quality issues, we offer complimentary accessories. Please note that consumable accessories are not covered under warranty.
Q7. How many plug types are offered for selection?
Choose from an array of plug types, including Australian, English, American, and European. Customization is available to align with your specific preferences.
Q8. What materials are used for the packaging box?
Our standard machines are securely packaged with 5 layers of Mica and foam. We also offer bespoke cardboard boxes to match your packaging requirements.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control measures throughout the entire production process.
Every product is subjected to 100% comprehensive testing prior to packaging and shipment, ensuring superior quality.
Q10. What are your payment conditions?
We require 100% full payment before production commences.