Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is expertly designed to handle slicing frozen meat (sans bones), as well as a variety of vegetables, fruits, sausages, and more. However, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just one unit, offering flexibility and convenience. Accessories can indeed be purchased separately to complement your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect swift delivery of 1-5 units within approximately 5 days. For bulk or custom orders, delivery timelines will be tailored to your specific requirements and order volume.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are an ideal choice for thorough quality inspections and insightful market testing, ensuring your satisfaction.
Q5. What are your payment terms?
We provide flexible payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, for your convenience.
Q6. What are your after-service terms?
Our comprehensive after-service includes a one-year remote warranty. In the event of quality issues, we offer complimentary accessories, though consumable accessories are excluded from this warranty.
Q7. How many types of plugs are there to choose from?
We provide a diverse selection of plug options including Australian, English, American, and European plugs. These can be customized to perfectly suit your requirements.
Q8. What material is the packaging box made of?
Our machines are expertly packaged in robust boxes made from 5 layers of Mica and foam. Custom cardboard box options are available to suit your specific needs.
Q9. How does your factory do quality control?
Quality control is at the heart of our operations, with rigorous and meticulous oversight throughout every stage of production.
Each product undergoes comprehensive 100% testing, ensuring it meets our exacting standards before being packaged and shipped.
Q10. What are your payment terms?
To initiate production, full payment is required upfront, assuring a seamless and efficient process.