Q1. Which foods are suitable, and can fresh meat be cut with your machine?
Our versatile slicer series excels at cutting frozen meat (without bones), vegetables, fruits, sausages, and more. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order is just 1 unit, and yes, our accessories are available for separate purchase to suit your needs.
Q3. Is there stock available for quick delivery of orders and sample orders?
We maintain a stock of 1-5 units ready for delivery in approximately 5 days; larger or customized orders are tailored to your specifications and timelines.
Q4. Can I obtain samples for market testing?
Absolutely. Sample orders are perfect for thorough quality inspection and valuable market testing.
Q5. What are your payment terms?
Flexible payment options include T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, etc.
Q6. What after-service terms do you offer?
Benefit from a one-year remote warranty. Quality issues are covered with free accessory replacements, excluding consumables.
Q7. How many types of plugs are available to choose from?
Choose from Australian, English, American, European plugs, or customize according to your specific needs.
Q8. What material is used for the packaging box?
Our standard machines are securely packed with 5 layers of Mica and foam, with customizable cardboard options available.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control from start to finish, ensuring only the best products reach you.
Every product undergoes thorough 100% comprehensive testing before being packed and shipped.
Q10. What are your payment terms?
We require a 100% full payment prior to production to guarantee timely delivery and quality assurance.