Q1. Which foods are suitable for the machine, and can it cut fresh meat effectively?
Our versatile slicer series efficiently cuts frozen meat (excluding bones), along with vegetables, fruits, and sausages. However, it is not recommended for cutting fresh meat.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is just 1 unit, offering flexibility. Additionally, accessories are available for separate purchase.
Q3. Is there any stock available, and what is the delivery time for orders and sample orders?
For 1-5 units of stock products, expect a swift delivery of approximately 5 days. For larger orders or customized products, delivery time will be tailored to your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting quality inspections and market testing, ensuring you make an informed decision.
Q5. What are your payment terms?
We offer a variety of payment methods for your convenience, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, ApplePay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty for one year, covering quality issues with free accessories. Please note, consumable accessories are excluded from the warranty.
Q7. How many types of plugs are available to choose from?
We offer a variety of plug options, including Australian, English, American, and European plugs, all customizable to suit your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packaged with 5 layers of Mica and foam. We also offer the option to customize cardboard boxes to meet your preferences.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control processes, ensuring excellence from start to finish.
Every product undergoes comprehensive testing, with 100% quality checks before packaging and shipping to guarantee the highest standards.
Q10. What are your payment terms?
We require a 100% full payment before production, ensuring a seamless transaction process.