Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is adept at slicing frozen meats (excluding bones), as well as vegetables, fruits, and sausages. However, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is one unit, and yes, our range of accessories can be purchased individually.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products ranging from 1-5 units, expect delivery within approximately 5 days. For larger or customized orders, delivery times will be determined based on your specific order details and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing purposes.
Q5. What are your payment terms?
Our payment options are diverse, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a remote warranty for one year, with free accessories provided for any quality issues. Please note that consumable accessories are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options including Australian, English, American, and European. Customization is available to suit your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with a 5-layer combination of mica and foam. Custom cardboard boxes are also available upon request.
Q9. How does your factory do quality control?
Quality control is of the utmost importance to us and is rigorously implemented from the initial stages to completion.
Every product is subjected to 100% comprehensive testing prior to packaging and shipment, ensuring top-notch quality.