Q1. Which foods are suitable for cutting, and can fresh meat be included?
Our versatile slicer series is perfect for cutting frozen meat (without bones), as well as an array of vegetables, fruits, sausages, and more. It is advised to avoid cutting fresh meat for optimal performance.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is just one unit, and you have the flexibility to order our wide range of accessories separately.
Q3. Is there stock available, and what is the delivery timeframe for orders and sample orders?
For stock products ranging from 1-5 units, expect delivery within approximately 5 days. For larger or customized orders, timelines will be tailored to your specific needs.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available and are perfect for conducting quality inspections and market testing.
Q5. What are your payment terms?
We offer a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more, to suit your convenience.
Q6. What are your after-service terms?
We provide a comprehensive remote warranty for one year. In the event of quality issues, we offer free accessories, though consumable accessories are not covered under this warranty.
Q7. How many types of plugs are available to choose from?
We offer a selection of plug types including Australian, English, American, and European, all customizable to fit your specific needs.
Q8. What material is used in the packaging box?
Our standard machines are securely packed with five layers of Mica and foam. We also offer the option to customize cardboard boxes to your specifications.
Q9. How does your factory ensure quality control?
We prioritize quality control from start to finish, ensuring that each product meets our high standards.
Every product undergoes a rigorous 100% comprehensive testing process before it is packaged and shipped, guaranteeing excellence.
Q10. What are your payment terms?
We require 100% full payment before production begins, ensuring a seamless transaction process.