Q1. Which foods are suitable, and can fresh meat be cut with this machine?
Our versatile slicer series perfectly handles frozen meat (excluding bones), along with vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity, and are accessories available for separate purchase?
The minimum order quantity is just 1 unit. Plus, you can conveniently order accessories separately to suit your needs.
Q3. Is there stock available, and what are the delivery times for orders and sample requests?
For stock products ranging from 1-5 units, delivery takes approximately 5 days. For larger or customized orders, delivery times are negotiable based on your specific requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for quality inspection and assessing market potential.
Q5. What are your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy our remote warranty for one year, including free accessories for any quality issues, though consumable accessories are excluded from the warranty.
Q7. How many types of plugs are available for selection?
Choose from a range of plugs: Australian, English, American, European, or have them customized to your specific needs.
Q8. What material is used for the packaging box?
Our standard machines are securely packed with 5 layers of Mica and foam, and we offer customizable cardboard boxes to meet your preferences.
Q9. How does your factory ensure quality control?
We prioritize stringent quality control from start to finish, ensuring excellence in every product.
Each product undergoes thorough 100% comprehensive testing before it's packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before production to ensure a smooth transaction.