Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series expertly cuts through frozen meat (excluding bones), and is also ideal for vegetables, fruits, and sausages. Fresh meat cutting is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a minimum order quantity of just 1 unit, you're free to order any accessories separately.
Q3. ls there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for up to 5 units. Larger or customized orders are tailored to your specifications and quantity.
Q4.Can l take samples for market testing?
Absolutely. Sample orders are perfect for both quality inspection and market testing.
Q5. What are your payment terms?
Flexible payment options include: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, etc.
Q6. What are your after-service terms?
We offer a remote warranty for one year. Any quality issues will be addressed with free accessories, though consumables are not included under warranty.
Q7. How many types of plugs are there to choose from?
Select from Australian, English, American, European plugs, or customize according to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are secured in 5 layers of Mica and foam, with an option for custom cardboard boxes.
Q9.How does your factory do quality control?
We prioritize quality control from start to finish, ensuring each product is flawless.
Every product is subject to 100% comprehensive testing prior to packaging and shipment.
Q10.What are your payment terms?
We require 100% full payment before initiating production.