Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series efficiently handles frozen meat (excluding bones), as well as vegetables, fruits, sausages, and more. However, fresh meat cutting is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a minimum order quantity of just 1 unit, our accessories are also available for individual purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger or customized orders, delivery timelines will be tailored to your specifications.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are perfect for quality inspections and market testing, allowing you to evaluate our products firsthand.
Q5. What are your payment terms?
Our flexible payment options include T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, ApplePay, VISA, UnionPay, etc.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty with complimentary accessories for quality issues. Please note, consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options including Australian, English, American, and European plugs, customized to suit your needs.
Q8. What material is the packaging box made of?
Our standard machines are secured in 5 layers of Mica and foam. For a personalized touch, we offer customized cardboard boxes.
Q9. How does your factory do quality control?
We prioritize meticulous quality control throughout every production stage.
Each product undergoes exhaustive 100% comprehensive testing before packaging and shipment.
Q10. What are your payment terms?
For production, a 100% full payment is required upfront.