Q1. Which foods are suitable, and can fresh meat be cut?
Our slicer series is adept at slicing frozen meat (excluding bones), as well as vegetables, fruits, and sausages. We advise against using it for cutting fresh meat to maintain optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is set at 1 unit, and we offer the convenience of ordering accessories separately to cater to your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, delivery for 1-5 units is typically within 5 days. For larger or customized orders, delivery timelines will be tailored to your order specifics and quantity.
Q4. Can I take samples for market testing?
Absolutely. We offer sample orders for thorough quality inspection and valuable market testing.
Q5. What are your payment terms?
We provide a variety of payment methods for your convenience, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a one-year remote warranty, during which we provide free accessories for quality issues, though consumable accessories are not included in the warranty coverage.
Q7. How many types of plugs are there to choose from?
Our product offerings include a variety of plug options to meet your specific needs. Whether it's the Australian, English, American, or European plug, we customize each to suit your preferences.
Q8. Of what material is the packaging box crafted?
We ensure protection for our standard machines with robust 5-layer Mica and foam packaging. Additionally, we offer the flexibility of custom cardboard packaging tailored just for you.
Q9. How does your factory maintain exceptional quality control?
Our commitment to quality is unwavering, with rigorous control measures employed from the initial stages through to final production.
To guarantee the highest quality, each product is meticulously tested with comprehensive checks prior to packaging and dispatch.