Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series excels in slicing frozen meat (excluding bones), along with vegetables, fruits, and sausages. Fresh meat is not recommended to ensure optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity stands at 1 unit. Moreover, accessories can be purchased separately, providing you the flexibility to tailor your orders to your specific requirements.
Q3. ls there any stock available for the delivery time of orders and sample orders?
For stock products, 1-5 units are typically dispatched within 5 days. Larger or customized orders are expertly tailored to your specifications and timelines.
Q4.Can l take samples for market testing?
Absolutely! Sample orders are perfect for conducting thorough quality inspections and market testing, ensuring our products meet and exceed your expectations.
Q5. What are your payment terms?
We offer a wide array of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more, all designed for your convenience.
Q6. What are your after-service terms?
Enjoy a comprehensive remote warranty for one year. For quality-related issues, we provide free replacement accessories, though consumable parts fall outside the warranty scope.
Q7. How many types of plugs are there to choose from?
Our products come with a diverse range of plug options, including Australian, English, American, and European plugs, all customizable to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely encased in 5 layers of Mica and foam for ultimate protection. Additionally, we offer customizable cardboard boxes for enhanced safety.
Q9.How does your factory do quality control?
We uphold rigorous quality control measures at every stage of production, ensuring excellence and precision from inception to completion.
Each product undergoes 100% comprehensive testing before packaging and shipping, guaranteeing reliability and complete customer satisfaction.
Q10.What are your payment terms?
We require 100% full payment before production begins, ensuring a straightforward and streamlined transaction process.