Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is designed to expertly cut frozen meat (excluding bones), along with vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and you have the flexibility to order our accessories separately as needed.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, 1-5 units will be delivered in approximately 5 days. For multiple units or customized products, delivery times are negotiable based on your specific order requirements and quantities.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing, ensuring you receive the best.
Q5. What are your payment terms?
We offer flexible payment methods including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty, with free accessories provided for any quality issues. Please note, consumable accessories are not covered by the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug types including Australian, English, American, and European, with the ability to customize according to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also provide the option to customize cardboard boxes for your unique needs.
Q9. How does your factory do quality control?
We prioritize rigorous quality control from start to finish.
Every product undergoes 100% comprehensive testing before it is carefully packaged and shipped to you.
Q10. What are your payment terms?
We require 100% full payment prior to commencing production to ensure a seamless process.