Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is adept at slicing frozen meat (without bones), along with various vegetables, fruits, and sausages. However, it is not recommended for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity stands at just 1 unit, and yes, our accessories can be conveniently purchased separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger or customized orders, delivery times are tailored to your specific requirements and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available and perfect for quality inspection and market testing purposes.
Q5. What are your payment terms?
Our flexible payment options include T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a one-year remote warranty. For quality-related issues, complimentary accessories are provided, although consumable accessories are excluded from this warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options, including Australian, English, American, and European plugs, all customizable to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are encased in protective 5-layer Mica and foam packaging. We also offer the option for customized cardboard boxes for your convenience.
Q9. How does your factory do quality control?
Quality control is of paramount importance to us, and we ensure rigorous standards from start to finish.
Every product undergoes comprehensive testing, with a 100% check before it leaves our facility for packaging and shipping.