Q1. Which foods are suitable for cutting, and can fresh meat be processed?
Our slicer series is expertly designed to cut frozen meat (excluding bones), along with vegetables, fruits, and sausages. Fresh meat is not recommended for this slicer.
Q2. What is the minimum order quantity? Can accessories be ordered separately?
The minimum order quantity is just 1 unit, and you have the flexibility to order accessories separately to fit your specific requirements.
Q3. Is there stock available for immediate order fulfillment, including sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger or customized orders, we offer tailored negotiations based on your specific needs and order volume.
Q4. Can I request samples for market evaluation?
Certainly. Sample orders are available to facilitate thorough quality inspections and market evaluations, ensuring you make an informed decision.
Q5. What are your payment terms?
We provide a diverse range of payment options, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, for your convenience.
Q6. What are your after-service terms?
We offer a comprehensive remote warranty for one year, covering quality issues with free accessory replacements, though consumable accessories are not included in the warranty.
Q7. How many types of plugs are available to choose from?
We offer a selection of plugs including Australian, English, American, and European options, all customizable to suit your specific requirements.
Q8. What material is used for your packaging box?
Our standard machines are securely packed with 5 layers of Mica and foam for optimal protection, with the option to customize cardboard boxes according to your specifications.
Q9. How does your factory ensure quality control?
We emphasize strict quality control throughout every stage of production, ensuring that each product meets the highest standards of excellence.
Every product undergoes thorough and rigorous 100% comprehensive testing before it is carefully packaged and shipped to you.
Q10. What are your payment terms?
A full, 100% payment is required before production commences, ensuring a smooth and efficient processing experience for all parties.