Q1. Which foods are suitable, and is it possible to cut fresh meat with this machine?
Our versatile slicer series is ideal for cutting frozen meat (excluding bones), as well as vegetables, fruits, and sausages. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is conveniently set at just 1 unit, and yes, our accessories are available for separate purchase to suit your needs.
Q3. Is there any stock available for prompt delivery of orders and sample orders?
For stock products, expect swift delivery within approximately 5 days for 1-5 units. For multiple units or custom products, delivery times will be tailored to your order specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for quality inspection and gaining valuable market insights through testing.
Q5. What are your payment terms?
We offer a variety of payment methods, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty for one year, addressing any quality issues with free accessories, though consumable accessories are excluded from the warranty coverage.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs, including Australian, English, American, and European, all customizable to your specific requirements.
Q8. What material is the packaging box made of?
Our standard packaging features robust 5-layer Mica and foam, with options for customized cardboard boxes to meet your preferences.
Q9. How does your factory ensure quality control?
We place paramount importance on rigorous quality control from the initial stages through to final delivery.
Every product undergoes comprehensive 100% testing to ensure unmatched quality before packaging and shipping.
Q10. What are your payment terms?
We require 100% full payment before commencing production, ensuring a smooth process and timely delivery.