Q1. Which foods are suitable for slicing, and can fresh meat be sliced?
Our adaptable slicer series is expertly designed to handle frozen meat (excluding bones), as well as vegetables, fruits, sausages, and more. It is important to note that slicing fresh meat is not recommended.
Q2. What is the minimum order quantity, and are individual accessory purchases available?
The minimum order quantity is just one unit, and all accessories can be purchased separately to cater to your unique requirements.
Q3. Is there stock available, and what are the delivery timelines for orders and sample orders?
For stock products ranging from 1 to 5 units, dispatch occurs within approximately 5 days. For larger or customized orders, delivery timelines are customized based on the specific order requirements and quantities.
Q4. Is it possible to obtain samples for market evaluation?
Certainly. Sample orders are perfect for both quality inspection and market evaluation, ensuring you make informed decisions before making larger commitments.
Q5. What payment methods do you accept?
We offer a variety of flexible payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more to suit your convenience.
Q6. What after-service provisions do you offer?
We provide a comprehensive remote warranty for one year. In the event of quality issues, we offer free accessories. Please note that consumable accessories are not included under the warranty.
Q7. How many plug types are available for selection?
We offer a variety of plug options, including Australian, English, American, and European types. Customization is also available to meet your specific preferences.
Q8. What materials are used for the packaging box?
Our standard machines are securely packaged using 5 layers of Mica and foam. Customized cardboard boxes are also available to meet your specific packaging needs.
Q9. How does your factory ensure quality control?
We emphasize meticulous quality control throughout the entire production process, ensuring every product meets our high standards.
Each product undergoes 100% thorough testing before packaging and shipment, guaranteeing exceptional quality.
Q10. What are your payment conditions?
We require 100% full payment before production begins, ensuring a smooth transaction process.