Q1. Which foods are suitable for cutting, and can fresh meat be processed?
Our slicer series excels in cutting frozen meat (excluding bones), along with vegetables, fruits, and sausages. It is not suitable for fresh meat cutting.
Q2. What is the minimum order quantity? Can accessories be ordered separately?
The minimum order quantity is just 1 unit, and you can conveniently order our accessories separately to perfectly match your needs.
Q3. Is there stock available for immediate order fulfillment, including sample orders?
For stock products, delivery of 1-5 units is swift, taking about 5 days. For larger or bespoke orders, we will tailor the delivery time to your specific requirements and order volume.
Q4. Can I request samples for market evaluation?
Certainly. Sample orders are available, enabling you to conduct thorough quality inspections and comprehensive market evaluations.
Q5. What are your payment terms?
We offer a flexible range of payment methods, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, to suit your convenience.
Q6. What are your after-service terms?
We provide an extensive remote warranty for one year, covering quality issues with free accessory replacements, excluding consumable accessories.
Q7. How many types of plugs are available to choose from?
We offer a diverse range of plugs including Australian, English, American, and European options, all customizable to fulfill your specific needs.
Q8. What material is used for your packaging box?
Our standard machines are securely packed with 5 layers of Mica and foam for optimal protection, and we can customize cardboard boxes to meet your specifications.
Q9. How does your factory ensure quality control?
We implement stringent quality control measures at every stage, from inception to completion, to ensure the highest standard of product excellence.
Every product undergoes a rigorous 100% comprehensive testing process before being carefully packaged and shipped to you.
Q10. What are your payment terms?
To ensure seamless processing, a full 100% payment is required before production commences.