Q1. Which foods are suitable, and can you cut fresh meat with it?
Our versatile slicer series is perfect for frozen meat (without bones), vegetables, fruits, sausages, etc. Cutting fresh meat is not advised.
Q2. What is the minimum order quantity? Are separate accessory purchases possible?
The minimum order quantity is just 1 unit, and yes, you can order our accessories separately to suit your needs.
Q3. Is there any stock available, and what is the delivery time for orders and samples?
We offer swift delivery of 1-5 stock units within approximately 5 days. For larger or custom orders, delivery is negotiated based on specific requirements.
Q4. Can I take samples for market evaluation?
Absolutely. Sample orders are available for quality inspection and market testing, ensuring our product meets your standards.
Q5. What payment terms do you offer?
We provide a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year with complimentary accessories for quality issues, excluding consumable parts.
Q7. How many plug types are available for customization?
We offer a variety of plug options including Australian, English, American, European, etc., tailored to your specific needs.
Q8. What is the packaging box material made from?
Our standard machines come packaged with 5 layers of Mica and foam, with customizable cardboard box options available.
Q9. How does your factory ensure quality control?
Quality control is a top priority from start to finish, ensuring the highest standards are met.
Every product undergoes 100% comprehensive testing before it is packaged and shipped to you.
Q10. What are your payment terms for orders?
We require 100% full payment before production commences to ensure a smooth transaction.