Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is adept at slicing frozen meat (excluding bones), alongside vegetables, fruits, and sausages. However, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity stands at 1 unit, and accessories are available for separate purchase.
Q3. ls there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger orders or customized products, delivery timelines will be negotiated according to your specific requirements.
Q4.Can l take samples for market testing?
Absolutely. Sample orders are ideal for conducting quality inspections and market testing.
Q5. What are your payment terms?
We offer flexible payment options including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty covering quality issues, with free accessory replacements. Note that consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
Our versatile product range includes options for Australian, English, American, and European plugs, all meticulously customized to cater to your specific requirements.
Q8. What is the composition of the packaging box material?
Our standard machinery is securely packed using five robust layers of Mica and protective foam. For added convenience, we also offer bespoke cardboard box customization to meet your needs.
Q9. What measures does your factory implement for quality control?
From the inception to the culmination of the production process, we place paramount importance on meticulous quality control.
Each and every product is rigorously subjected to 100% comprehensive testing prior to packaging and dispatch.
Q10. Could you elaborate on your payment terms?
Our payment terms require a full 100% payment before the commencement of production.
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