Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is ideal for slicing frozen meat (excluding bones), vegetables, fruits, and sausages. We recommend avoiding fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity stands at 1 unit, and you can conveniently order accessories separately.
Q3. ls there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger orders or custom items, delivery time will be tailored to your order specifics.
Q4.Can l take samples for market testing?
Absolutely. Sample orders are available for you to conduct quality checks and market testing.
Q5. What are your payment terms?
We offer flexible payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year. We provide free accessories for quality issues, though consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs including Australian, English, American, and European types, customized to meet your needs.
Q8. Could you tell us about the material used for your packaging box?
Our standard machines are securely encased with five layers of durable Mica and foam, ensuring safety and protection. Additionally, we offer the option to customize cardboard boxes to fit your specific needs.
Q9. Could you elaborate on your factory's quality control measures?
Quality is our top priority; we meticulously oversee every production phase, from inception to completion.
Before any product leaves our facility, it undergoes rigorous and comprehensive testing to ensure it meets our high standards of excellence.
Q10. What are the terms of payment you offer?
We require a 100% full payment upfront before initiating the production process.