Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series can cut frozen meat (excluding bones), vegetables, fruits, sausages, etc. It is not recommended to cut fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Minimum order quantity is 1 unit, and our accessories can be ordered separately.
Q3. ls there any stock available for the delivery time of orders and sample orders?
1-5 units of stock products will take approximately 5 days, and multiple units or customized products will be negotiated based on your order specifications and quantity.
Q4. Can I request samples for market testing purposes?
Absolutely! Sample orders are available, perfectly suited for quality inspection and market testing.
Q5. What are your payment terms?
Our diverse payment methods include T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a remote warranty for one year. In case of quality issues, we provide free accessories. Please note, consumable accessories are excluded from warranty coverage.
Q7. How many types of plugs do you offer?
We offer a selection of plugs including Australian, English, American, and European. Customization is available to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are secured with 5 layers of Mica and foam. Additionally, we offer customization of cardboard boxes tailored for you.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control throughout the entire production process.
Each product is subjected to 100% comprehensive testing before it is packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before initiating production.
DISCLAIMERS
CUSTOM
1. Prices listed exclude logo customization, packaging customization, and any other custom modifications.
EXCHANGE RATE
2. Pricing is based on an exchange rate no lower than 7 USD/CNY. Should the rate fluctuate, adjustments to the price will follow accordingly.
MATERIAL
3. Due to potential fluctuations in raw material costs, we reserve the right to adjust pricing to align with current raw material costs at the time of quotation.
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