Q1. Which foods are suitable, and is fresh meat cuttable?
Our versatile slicer series adeptly cuts frozen meat (excluding bones), vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, our accessories are available for separate purchase.
Q3. Is there stock available for immediate delivery of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For multiple units or customized products, delivery time will be negotiated based on order specifics and quantity.
Q4. Can I take samples for market testing?
Absolutely. We provide sample orders for thorough quality inspection and market testing.
Q5. What are your payment terms?
Our flexible payment methods include T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a one-year remote warranty. For any quality issues, free accessories are provided; however, consumable accessories are not covered under warranty.
Q7. How many types of plugs are available for selection?
We offer a range of plug options including Australian, English, American, and European plugs, customizable to your specific needs.
Q8. What material is used for the packaging box?
Our standard machines are encased in robust 5-layer Mica and foam packaging. Custom cardboard boxes are also available upon request.
Q9. How does your factory ensure quality control?
Quality control is our top priority, meticulously maintained from start to finish.
Each product undergoes thorough 100% comprehensive testing before it is packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before commencing production.