Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series expertly cuts frozen meat (without bones), along with a variety of vegetables, fruits, and sausages. However, it is recommended to refrain from slicing fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit, and we offer the convenience of ordering accessories separately to meet your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For multiple units or customized products, delivery is arranged based on your unique order specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are available for quality inspection and market testing, ensuring our products meet your expectations.
Q5. What are your payment terms?
We offer a wide array of payment options, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a remote warranty for one year, providing free accessories for quality issues. Please note that consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options, including Australian, English, American, and European plugs, customizable to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are secured with 5 layers of Mica and foam. We also offer customizable cardboard boxes to suit your preferences.
Q9. How does your factory do quality control?
We prioritize quality control meticulously from start to finish, ensuring only the best products reach our customers.
Every single product undergoes a thorough 100% comprehensive testing process before packaging and shipping to guarantee excellence.
Q10. What are your payment terms?
Our payment terms require 100% full payment before production commences.