Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is expertly designed to cut a variety of foods including frozen meat (excluding bones), vegetables, fruits, and sausages. However, we advise against using it for fresh meat to ensure optimal performance and longevity.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit. Additionally, you have the convenience of ordering our accessories separately to suit your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For orders of 1-5 stock units, delivery will take approximately 5 days. For larger or customized orders, the timeline will be tailored to your precise specifications and quantity requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for both quality inspection and market testing, allowing you to evaluate our products with assurance.
Q5. What are your payment terms?
Our payment options are diverse, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, ensuring a seamless transaction experience.
Q6. What are your after-service terms?
We offer a remote warranty for one year. In the event of quality issues, free accessories are provided. Please note, consumable accessories are not included under the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug types including Australian, English, American, and European. Plugs can be customized to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with five layers of Mica and foam. We also offer the option to customize cardboard boxes to cater to your unique preferences.
Q9. How does your factory ensure quality control?
We place paramount importance on quality control throughout every stage of production, ensuring excellence from start to finish.
Each product undergoes thorough 100% comprehensive testing before it is meticulously packaged and shipped, guaranteeing reliability and satisfaction.
Q10. What are your payment terms?
We require 100% full payment prior to the commencement of production, ensuring a smooth and efficient processing timeline.