Q1. Which foods are suitable, and is it possible to cut fresh meat?
Our slicer series is adept at slicing through frozen meat (excluding bones), vegetables, fruits, and sausages with precision. However, it is advisable to refrain from cutting fresh meat.
Q2. What is the minimum order quantity, and can accessories be purchased independently?
The minimum order quantity is a single unit, and we offer the flexibility for accessories to be ordered independently.
Q3. Is there stock available, and what is the delivery time for orders and sample requests?
For stock products, delivery of 1-5 units is swift, taking approximately 5 days. For larger orders or customized requests, the timeline will be collaboratively determined based on your specific requirements and order volume.
Q4. Can I obtain samples for market evaluation?
Absolutely. Sample orders are ideal for meticulous quality inspection and insightful market evaluation.
Q5. What payment terms do you offer?
We provide a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your terms for after-sales service?
We offer a remote warranty spanning one year. In cases of quality issues, free accessory replacements are provided, though consumable items are not covered under the warranty.
Q7. How many types of plugs are available for selection?
We cater to diverse needs with Australian, English, American, and European plugs, among others, all customizable to your specifications.
Q8. What materials are utilized for the packaging box?
Our machinery is meticulously packed using robust 5-layer Mica and foam. Additionally, we offer the option of customized cardboard boxes to suit your preferences.
Q9. How does your factory ensure quality control?
We place immense emphasis on quality control, meticulously overseeing every step of the production process.
To uphold our quality promise, every product undergoes thorough 100% comprehensive testing prior to packaging and dispatch.
Q10. What are your payment terms?
We require 100% full payment to be processed before the commencement of production.