Q1. Which foods are suitable, and can fresh meat be cut?
Our slicer series expertly cuts frozen meat (excluding bones), vegetables, fruits, sausages, and more. We advise against cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, our accessories are available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect delivery within approximately 5 days. For larger or customized orders, delivery time is negotiable based on your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing.
Q5. What are your payment terms?
We offer flexible payment methods including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty. For quality issues, free accessories are supplied, though consumable accessories are not covered by the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug types including Australian, English, American, European, and more, customized to your specifications.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. Custom cardboard boxes are also available upon request.
Q9. How does your factory maintain quality control?
Quality is our focus from start to finish. We ensure each product undergoes 100% comprehensive testing prior to packaging and shipping.
Every product is rigorously tested to ensure it meets our high standards before reaching our customers.
Q10. What are your payment terms?
Our payment terms require 100% full payment before production commences.