Q1. Which foods can be processed, and is fresh meat suitable for slicing?
Our versatile slicer series efficiently handles frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Are accessories available for separate purchase?
We offer a minimum order quantity of just 1 unit, ensuring accessibility. Plus, all our accessories are available for individual purchase.
Q3. Is stock readily available for immediate delivery of orders, including sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger quantities or custom products, delivery timelines will be tailored to your specific order requirements.
Q4. Can I acquire samples for market evaluation?
Absolutely! Sample orders are ideal for thorough quality inspection and insightful market testing.
Q5. What are your payment terms?
We offer a variety of payment options: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Our after-service includes a one-year remote warranty. For quality issues, free accessories are provided, though consumable accessories are excluded from the warranty.
Q7. How many plug types are available for selection?
Choose from a range of plug types: Australian, English, American, European, and others, all customizable to fit your needs.
Q8. What material is used for the packaging box?
Our standard machines are securely packaged with 5 layers of Mica and foam. Custom cardboard boxes can be designed to your specifications.
Q9. How does your factory maintain rigorous quality control?
We place paramount importance on quality control throughout every stage of production.
Each product undergoes 100% comprehensive testing, ensuring perfection before packaging and dispatch.
Q10. What are your payment conditions?
Full payment of 100% is required before production commences.