Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series expertly slices frozen meat (excluding bones), alongside vegetables, fruits, and sausages. It is advisable not to slice fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, our accessories are available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For multiple units or customized orders, delivery time will be determined based on your specific order requirements and quantities.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for quality assessment and market testing purposes.
Q5. What are your payment terms?
We offer a variety of payment methods, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a remote warranty for one year, covering quality issues with free accessories provided. Please note, consumable accessories are not included in the warranty.
Q7. How many types of plugs are there to choose from?
We offer a selection of plugs, including Australian, English, American, and European types, customized to suit your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are packaged with 5 layers of Mica and foam. We can also provide customized cardboard boxes according to your preferences.
Q9. How does your factory do quality control?
We prioritize stringent quality control measures from start to finish.
Every product undergoes thorough 100% comprehensive testing before it is packaged and shipped.