Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series expertly handles frozen meat (bone-free), vegetables, fruits, and sausages, offering unparalleled precision. However, it is not advised to slice fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order is just 1 unit, and you have the flexibility to order our high-quality accessories individually.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, delivery takes approximately 5 days for 1-5 units. For larger or customized orders, delivery is expertly tailored to your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are perfect for thorough quality inspection and strategic market testing.
Q5. What are your payment terms?
We offer a wide range of payment methods to suit your needs: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, etc.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. Quality issues are addressed with free accessory replacements, although consumable items are not included in the warranty.
Q7. How many types of plugs are there to choose from?
We offer a diverse selection of plug types including Australian, English, American, and European, all customizable to match your specific needs.
Q8. What material is the packaging box made of?
Our standard packaging features robust 5-layer Mica and foam protection. We also offer bespoke cardboard box solutions tailored to your requirements.
Q9. How does your factory ensure quality control?
We prioritize meticulous quality control throughout every stage of production.
Each product is subjected to thorough, 100% comprehensive testing before it is meticulously packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before commencing production.