Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is adept at handling frozen meat (excluding bones), as well as vegetables, fruits, and sausages. However, it is not recommended for fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and we offer the flexibility to order accessories separately, catering to your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect a delivery time of approximately 5 days. For larger orders or customized products, delivery times are negotiated based on your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing, ensuring satisfaction and confidence in our products.
Q5. What are your payment terms?
We offer a variety of payment methods, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, etc., providing convenience and flexibility.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year. For quality issues, we provide free accessories, although consumable accessories are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options including Australian, English, American, European, etc., and can customize according to your needs.
Q8. What material is the packaging box made of?
Our machines are securely packed with 5 layers of Mica and foam. We also offer customizable cardboard box options to meet specific requirements.
Q9. How does your factory do quality control?
Quality control is a top priority for us, and we ensure it is meticulously maintained from start to finish.
Every product undergoes 100% comprehensive testing before being packaged and shipped, assuring you of its quality and reliability.
Q10. What are your payment terms?
We require 100% full payment before production, ensuring a smooth transaction and prompt service.