Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is adept at slicing frozen meat (without bones), alongside vegetables, fruits, sausages, etc. However, fresh meat slicing is not advised.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit, and accessories are available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, delivery of 1-5 units requires approximately 5 days. For larger orders or custom products, delivery timelines will be negotiated based on your specific order details and quantity.
Q4. Can I take samples for market testing?
Yes, sample orders are available and are ideal for conducting quality inspections and market testing.
Q5. What are your payment terms?
We offer a variety of payment methods, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, etc.
Q6. What are your after-service terms?
We provide a one-year remote warranty. Should any quality issues arise, we offer free accessories, although consumable accessories are not included under warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options including Australian, English, American, and European plugs, all customizable to meet your needs.
Q8. What material is the packaging box made of?
Our machines are typically encased in packaging made from 5 layers of Mica and foam. Custom cardboard box options are also available upon request.
Q9. How does your factory do quality control?
We prioritize quality control with meticulous attention throughout the entire production process.
Every product undergoes exhaustive 100% testing before it is packaged and dispatched.
Q10. What are your payment terms?
Full payment is required upfront before production begins.